Shipping policy
Last one — click "Shipping policy" and paste this in:
Shipping Policy
Thank you for shopping with CROWNABULLZ. Please read this Shipping Policy carefully so you know what to expect when you place an order.
Where your order ships from CROWNABULLZ works with a network of suppliers, and most items are shipped directly from our overseas suppliers' warehouses rather than from a UK-based stockroom. This allows us to offer a wider range of pet accessories at competitive prices, but it does mean delivery times are longer than you might expect from a typical UK retailer.
Dispatch times Orders are not dispatched same-day. Please allow 1–3 business days for your order to be processed and handed to our supplier's shipping partner before it is on its way to you.
Delivery times Once dispatched, delivery typically takes between 1 and 4 weeks, depending on the destination, the specific item, and the shipping method used by our supplier. Some items may arrive sooner; during busy periods or due to customs processing, some may take longer. If you order multiple items, they may ship separately from different locations and arrive at different times.
Tracking Where a tracking number is available from our supplier, we will provide it to you by email once your order has shipped. Tracking detail and update frequency can vary depending on the courier and destination country, and some international tracking numbers only show limited status updates until the parcel reaches the UK.
Shipping costs Shipping costs (if any) are shown at checkout before you complete your purchase.
Customs and import charges For most orders shipped to the UK, no additional customs charges should apply. However, in rare cases involving certain shipping routes, you may be responsible for any import duties, taxes, or customs fees charged by UK customs. Any such charges are outside our control and are the responsibility of the customer.
Delayed or missing orders If your order has not arrived within the expected timeframe, please contact us at crownabullz@gmail.com with your order number and we will look into it with our supplier and courier.
Incorrect address Please double-check your delivery address at checkout. We are not able to redirect parcels once they have been dispatched, and we cannot be held responsible for non-delivery caused by an incorrect or incomplete address provided by the customer.
Contact us Questions about shipping? Email us at crownabullz@gmail.com.
Once that's saved, all four policies will be live (Privacy was already handled by Shopify's own auto-updating default). That's the legal/compliance side of the store sorted — a real gap most new dropshipping stores miss.